Frequently Asked Questions
Why are there two prices for each watch?
The two prices listed with each watch are a "buy it" and "sell it" price. The "buy it" price is how much you can buy it for and the "sell it" price is how much you can sell it to us for.
How does shipping work?
We offer FREE FedEx next day insured shipping. There are no extra charges for shipping and we will ship your watch soon after your order is processed. To protect your watch we deliver your watch to the nearest FedEx location where you can pick it up and sign for it (if there are no FedEx locations near you we can make exceptions)
Can I sell other types of watches on the website?
Yes, we buy certain other types of watches on the site. Please give us a call or fill out the "Sell Your Watch" form to give us information about your watch.
Why do some watches have bigger gaps between their buy and sell prices than others?
Particular watches are less popular than others and happen to leave our shelves less quickly. These watches have the biggest difference between the buy and sell prices because we have to hold them longer to sell them. The more popular models have much smaller differences because we get them in and out of our store quickly.
Is this site secure?
Bob's Watches is protected by a 256 bit SSL (Secure Socket Layer) so your information is completely secure. Also we will never sell or distribute your information to anyone.
How do I know the watch I buy from your site is real?
All of our watches are certified by our watch experts as a 100% authentic. If you have any suspicions about your watch's authenticity send it back to us at anytime and we will give you a full refund.
What types of payment can I use?
We offer payment by Credit Card through Discover, Visa, and Mastercard as well as payment by wire transfer.
Do you ship internationally?
We do ship internationally, but we currently accept only wire transfer payments for international purchases. If you are an international buyer and wish to purchase or sell a watch please call us at 1(800) 494-3708 or and we'd be happy to help you.
