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Luxury Client Advisor - Sales

Sales | Newport Beach, CA
Location Newport Beach, CA
Industry Luxury Fashion Apparel & Accessories
Market Global
Channel Online Retail eCommerce
Report To Director of Sales
Benefits Health + Dental + Vision + Life Insurance

About Bob's Watches
Bob’s Watches is the leading online destination for buying, selling, and trading pre-owned Rolex and other luxury watches. Headquartered in Newport Beach, we are recognized as one of the most trusted names in the industry with a transparent, data-driven approach and a loyal global customer base. As we continue to grow, we are looking for passionate, knowledgeable, and customer-focused professionals to join our in-store team.

Position Summary
We’re seeking a highly motivated Luxury Watch Sales Associate to deliver an exceptional luxury retail experience to our walk-in clientele and high-value customers. This position is ideal for someone with a strong background in luxury retail, fine jewelry, or timepieces, who thrives in a fast-paced, client-first environment.

Key Responsibilities
  • Provide world-class service to clients visiting our Newport Beach showroom, ensuring a personalized and engaging sales experience.
  • Educate clients on luxury watch brands, with a focus on Rolex, OMEGA, Tudor, Cartier, and more.
  • Drive sales by building lasting relationships and effectively communicating product value, provenance, and investment potential.
  • Assist customers in buying, selling, or trading pre-owned watches using our transparent pricing and authentication process.
  • Maintain expert-level knowledge of our current inventory, market trends, and competitive pricing.
  • Follow up with clients via phone, email, and text to nurture leads and build repeat business.
  • Support day-to-day showroom operations, including product display, inventory management, and in-person consultations.
Qualifications
  • 2+ years of experience in luxury sales, preferably with watches, jewelry, or high-end fashion.
  • Proven ability to deliver exceptional client experience and close high-value sales.
  • Passion for luxury watches and knowledge of leading brands, particularly Rolex and other Swiss watchmakers.
  • Strong interpersonal, communication, and organizational skills.
  • Tech-savvy with experience using CRM tools and POS systems.
  • Self-motivated, dependable, and eager to contribute to a high-performance retail environment.
Preferred Skills
  • Previous experience in Rolex, OMEGA, or Cartier sales
  • Familiarity with the luxury pre-owned market and online-to-offline (O2O) retail strategies
What We Offer
  • Competitive base salary plus commission
  • Health, dental, and vision insurance
  • Opportunities for professional development and growth
  • A collaborative, entrepreneurial environment in the heart of Newport Beach

Join an Award-Winning Team!
We’re proud to share that we were voted one of America’s Best Retailers in USA Today's Top 500 list — a testament to our commitment to excellence, innovation, and customer satisfaction. If you're passionate about delivering top-tier service and want to be part of a nationally recognized brand, we’d love to meet you!

The Company reserves the right to alter or amend an employee’s job responsibilities at any time based on the needs of the business. We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws. If you require alternative methods of application or screening, you must approach the employer directly to request this.

CME International, LLC, dba Bob’s Watches is an equal opportunity employer.

Location Newport Beach, CA
Industry Luxury Fashion Apparel & Accessories
Market Global
Channel Online Retail eCommerce
Report To Director of Sales
Benefits Health + Dental + Vision + Life Insurance

About Bob's

Founded in 1999, Bob's Watches is the leading online marketplace for buying, selling and trading luxury watches online including brands like Rolex, Cartier and more. The Company is the largest and most trusted name in the industry growing over 35% each year for over 11 years. With over 20 years of experience, and thousands of satisfied customers, we carry the world's largest selection of pre-owned and vintage Rolex watches for sale as well as other top brands like Omega, Cartier, Patek Philippe and more

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Our LocationsWhere Will Your Story Begin?

Newport Beach, CA location

Newport Beach, CA

1900 Quail St. Newport Beach, CA 92660
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Newport Beach, CA location

Naples, FL

380 10th St. S Naples, FL 34102
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Why WorkFor Bob's

Bob's Watches is a thriving force in the expanding pre-owned luxury watch market, projected to hit $30 billion by 2025. Last year, the company raked in a remarkable $100 million in revenue, boasting a solid 30-50% YoY growth. Operating debt-free and without external shareholders since its launch, Bob's Watches remains consistently profitable. In a recent press collaboration, Bob's Watches and Revolve teamed up to showcase a holiday collection of coveted Rolexes, adding another highlight to the brand's impressive track record.