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Bob's Watches - The Pre-Owned Rolex Exchange
  • Guaranteed No Sales Tax*
  • Guaranteed Certified Authentic
  • Guaranteed Low Price Guarantee
15176 Goldenwest St Huntington Beach, CA 92683 (800) 494-3708
Low Price Guarantee
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Low Price Guarantee

Bob's Watches is dedicated to always offering the best value to our customers. We will match the price, at the time of purchase, on a Low Price Guarantee product if you find the same item at a lower price at a Designated Major Online Retailer.

Here's how:

  • If you find a qualifying lower price online, call 1-800-494-3708 and direct a customer service agent to the web site with the lower price.
  • On qualifying products, Bob's Watches will then verify the current price to complete the price match.

Purchase price shown is the cash wire price, and any payment method fees such as credit card fees, PayPal fees, Amazon fees, etc, will be added to the transaction total. Prices may be higher if other payment methods are selected.

Some exclusions apply. See the list of Designated Major Online Retailers and full details.

No Sales Tax Guarantee*
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Low Price Guarantee

You do not have to worry about additional taxes being added during checkout. The price you see is the price you pay. Sales tax is only collected on orders shipped to addresses in the State of California.

Free Shipping Guarantee
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Free Shipping Guarantee

Free priority overnight shipping on all orders applies to U.S. orders only.

Unlike many other websites that have special rules and lots of fine print , Bobswatches.com offers free shipping on all domestic orders placed on our website, with no minimum order size or special exceptions. Just because shipping is free doesn’t mean it should take a long time. Bobswatches.com understands that getting your item quickly is important to you, so we make every effort to process your order as quickly as possible.

Warranty Information

  

Bob's Watches One-Year Warranty - Terms & Conditions

Bob’s Watches One-Year Warranty

Bob’s Watches warranties all watches for one full year from the date of invoice unless otherwise indicated in the listing or invoice. 

What is not covered under the Warranty

Pocket watches, quartz movement watches, straps, jewelry and accessories are not covered by this warranty.  Also, because most mechanical ( and Quartz ) watches do not keep perfect, accurate time, the warranty does not cover watches that run slow or fast, nor does it cover damage caused by wearer abuse or misuse, such as (but not limited to) knocks, dents, crushing, and scratching.   The warranty does not cover cracked, scratched or broken crystals, or water damage.   Alterations and/or repairs, or custom work done without the prior written consent from Bob’s Watches will render this warranty null and void.  Additionally, any attempted repair, modification, or general tampering of the watch by technicians unauthorized by the Company ( in writing ) will render this warranty null and void. The warranty also does not cover wholesale/dealer orders.

The Bob’s Watches one-year warranty is limited to U.S. based customers only.  It does not apply to international transactions. All international sales are final.

The warranty is also non-transferable and is only valid for the original buyer.

How do I get my watch repaired under Bob’s Watches One-Year Warranty

All warranty repairs must be performed at the Bob’s Watches headquarters in Huntington Beach, California by our authorized technicians. Please contact us at 800-494-3708 to obtain written authorization and instructions before sending in your watch for warranty repair.

We will not be responsible for any watches that are sent in to us for repair without prior notice. Bob’s Watches is not responsible for any watches lost in transit for warranty repair.

Bob’s Watches is not an authorized retailer for any of the brands that we carry, including the Rolex Watch Company or its subsidiary, Rolex USA. Bob's Watches is an independent watch dealer and is not sponsored by, associated with, or affiliated with Rolex, S.A or any of its subsidiaries. Bob's Watches only sells pre-owned Rolex watches and provides its own warranties on the watches it sells. The Rolex Watch Company (www.rolex.com) or any of its subsidiaries are under no obligation to warranty-service watches sold by Bob's Watches.

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