About Bob's

Bob's Watches is the World's First and only Pre-Owned Rolex Exchange where consumers can buy, sell, and trade vintage and used Rolex watches at true fair market value. We openly publish the current buy and sell values for each Rolex model allowing us to serve as an online marketplace for buyers and sellers looking, quite simply, to get the best deal. We are devoted exclusively to only used Rolex watches, including vintage and antique timepieces, and pride ourselves in obtaining the very best results possible for our customers. Our business philosophy is built on trust and integrity and in a very short time we have become the leading online destination for used Rolex watches and vintage Rolex expertise. And unlike other online watch companies, Bob’s carries an actual inventory of watches. Every watch on our site is in stock ready for sale. For more information about Bob's Watches, see our Wikipedia page.

Customer Service Is Our Main Mission

Unlike many companies in search of maximizing a profit, our primary goal at Bob’s Watches is to create a trusted source to buy and sell pre-owned Rolex watches. Ensuring a positive experience for you is our primary mission. All of our certified, authentic Rolex watches have been carefully serviced and restored to mint condition. And while our business has grown rapidly over the past years, we hold strong to our commitment of offering the highest quality customer service. Bob’s Watches is accredited by the Better Business Bureau with an A+ rating.

Sellers: Rolex Sellers have just one simple goal: to receive a fair price for their watch from a trusted buyer who will pay them in a timely manner. Since we post our buy and sell prices openly on the site, sellers can be assured they are getting full market value. Payment is wired the same day.
Buyers: All buyers are looking to purchase a genuine Rolex from a trusted reseller at the best price. To that end, we encourage our buyers to shop us on Google shopping to discover how good our pricing really is.

Mission Statement & Service Culture

Admired but not easily replicated, Bob’s is firmly grounded in our founding principles – in who we are and what our mission is. Our goals and principles are guided by our devotion to creating the most trusted name in Pre-owned Rolex watches. Bob’s Watches is based in Huntington Beach, California. For more information, please call (800) 494-3708.

The Team

paul altieri

Paul Altieri

President & Founder

Paul is the company's Founder and CEO and one of the world's top Rolex experts. He is responsible for all the day to day activities from purchasing, receiving, marketing and sales. Paul now spends time focusing on the strategic vision of the company and overseeing customer service needs. Paul is a graduate of Boston College 1979 and resides in California with his family.

Favorite Rolex Watch: Rolex GMT 116710

Joe Alessandrini

As CFO of the company, Joe is responsible for leading the finance and legal teams. He also manages the growth of the sales network and the operations required in supporting sales and purchase transactions. With his background in business and finance, along with his personal fascination with Rolex watches, Joe consistently steers the company in the right direction on a daily basis.

Carol Altieri

As COO of the company, Carol is responsible for the internal operations of the company. She oversees the sales staff, getting product to the website as well as product pricing. She works to constantly improve client relations by developing and executing strategies which increase the quality of customer service. Carol continues to build the company's reputation and image by augmenting the general overall experience of every transaction.

Larry Mendel

With the general shortage of watchmakers in the United States, one would find themselves hard-pressed to find a watch master on the same calibre as Larry. His extensive experience in the watch industry allows him to quote, service, and identify every Rolex watch within a transaction, providing the customer with the comfort and confidence that they deserve when purchasing from or selling their Rolex watch to Bob's.

Harry

Harry is Bob's certified watchmaker who brings with him a wealth of knowledge, experience and expertise. He is a master craftsman and prides himself in everything he does.

Chris Foerster

Chris manages the marketing strategies and online presence for Bob's Watches and continues to play an important role in the accelerated growth of the company.

Samantha Berger

Sam has been with the company for seven years and is the residential vintage Rolex expert. She loves working with rare timepieces and instills trust in each of our customers with her wealth of knowledge. Her bright attitude, confidence, and professionalism equate in the ultimate watch buying and selling experience for every customer.

Donna Wallace

Donna has been with the company for seven years and is responsible for the front office sales of the company. She continues to help the company as a jack of all trades, assisting and playing an important part in almost every aspect of the business.

Laura

Laura is a Chicago native who now resides in sunny California. With a Bachelor's degree in fashion marketing and management from the Illinois Institute of Art, she brings a multitude of industry knowledge to Bob's Watches. Her passion for jewelry and fashion has allowed Laura to be the catalyst for continued excellence within the customer service department of Bob’s Watches.

San Nghiem

As a customer service representative at Bob's Watches, Holly goes above and beyond to help clients. Her experience and enthusiasm has allows her to excel within the customer service department at Bob's Watches.

Victoria Lee

Victoria is an accomplished individual in the area of customer service and has been with Bob's Watches for over two years. Her charm and charisma on the phone as well as in person consistently deliver a comfortable and fluid experience to her clients and facilitate a high volume of transactions for the company.

Max Berger

Max has been with the company for two years. He assists the sales and marketing teams and is the company mascot with his bright and cheerful attitude. His dedication to the company and handling day-to-day tasks keeps the company running steadily and consistently.

Robert Alarcon

Having been with the company for over five years, Robert is one of the most experienced personnel on the sales team. He currently manages the Laguna Beach branch of the business.

Teddi

Teddi is one of our newest members to the Bob's team. She works in customer service and is responsible for loading all of our products online and providing content for the website. She has a Bachelor’s degree in Cultural Studies from The University of London, Goldsmiths. Her enthusiasm and experience in the watch and jewelry industry shows through in her service to the company. An avid traveler, she hopes her next adventure takes her to Thailand and other parts of Southeast Asia.

Megan

Megan is a Huntington Beach native. She attended Pace University in Westchester, NY on an athletic scholarship for springboard diving, and received a bachelor’s degree in media communications and journalism. As Senior Accountant her duties include managing transactions for every sale and purchase made at Bob’s as well as direct customer interaction. She currently lives beachside on the Balboa Peninsula in Newport Beach where she enjoys living steps away from the beach. On her free time she enjoys swimming in the ocean, riding her bicycle, playing tennis and antiquing. Megan uses her passion for art and history to increase her knowledge about watches every day.

Ashley

Ashley is a southern California native who brings over 10 years of customer service experience to the Bob’s team. She has Bachelor’s degrees in Economics and Anthropology from The University of California, Irvine. With her bright and cheerful attitude, Ashley strives to wow each and every customer with exceptional service and a smile.

Sarah

Sarah is a born and raised Huntington Beach local who has been in customer service for almost 10 years. She is an Arizona State University student finishing up her bachelor's degree in family and human development. With her cheerful and outgoing personality, she loves giving her customers the best experience possible.

Greg Greiner

Greg co-founded Bob's Watches with Paul before leaving for college. He is currently attending Stanford University with plans to graduate in 2014. He advises the Company on marketing, design, web development, and continues to play a strategic role in the company's growth plans.