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Bob's Watches Reviews and Testimonials

Bob's Watches Reviews and Testimonials

Share your experience! We love hearing from you and pride ourselves in delivering the best experience for our dedicated Rolex customers. Read actual customer reviews, testimonials, comments and experiences from thousands of customers who have bought or sold with Bob’s Watches over the years. Complied here are consolidated reviews from the bobswatches.com site, Yelp, Google, BBB and ekomi. Our Bob's Watches ekomi reviews have helped many fellow customers make knowledgeable choices about Bob’s Rolex Watches with their unbiased live commentaries. Take a few moments to learn more about Bob’s and its products written by these customers below. They will inspire you as they do us!  About ekomi: The Feedback Company is Europe's premiere & largest independent provider of transaction-based reviews & ratings. As a Google worldwide partner with over 250+ employees and headquartered in Berlin, Germany and Los Angeles, eKomi has gathered & published over 40,000,000 reviews for customers.

Reviews From Around The Web

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  • View YouTube Review
    YouTube Review
    Jose P. from Stevenson Ranch, CA
    via: YouTube
    Basically, I was looking at the internet for good deals, and I believe that Bob's Watches had the best deals in town. So, I decided to come give them a try, and Larry has helped me out tremedously. I selected myself a nice Air-King, which I think is going to last me a lifetime.
     
  • Google Review
    via: Google
    Bob's Watches Reviews
    I had a fantastic experience purchasing my watch through Bob’s Watches, and I especially want to recognize Rob for making the entire process incredibly smooth.
    From start to finish, the transaction was simple, transparent, and professional. Rob was knowledgeable, responsive, and took the time to answer all my questions, which made me feel confident throughout the purchase. The communication was clear, the process was straightforward, and everything arrived exactly as described.
    If you’re looking for a trusted place to buy a luxury watch, I highly recommend Bob's Watches. Working with Rob made the experience easy and enjoyable. I wouldn’t hesitate to do business with them again.
    Written by: Ryan Wilson
    Bob's Watches
    5 / 5 stars
     
  • Review on Google
    via: Google
    I just wanted to write and let you know how happy I am with my watch. I'm on my commute to work and looked over at my wrist and thought to myself, "This is literally the perfect watch for me." I can't thank you enough for the amazing service and quality that you provide. And you made the transaction on both sides, from my trade-in to my credit towards my new watch, was simple, seamless, and enjoyable.
     
  • Review on Google
    via: Google
    Wonderful experience dealing with Bob’s Watches! My representative Brandon Stewart was extremely helpful, kind and went out of his way to ensure my pieces arrived safely. Very patient with all of my questions! Don’t hesitate to ask! Great communication along the entire process! Thank you Brandon and thank you Bob's Watches!
     

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  • Rob M
    I traded a Rolex and purchased a new one. Great customer service, timely email and phone follow up. The trade-in value was fair. Overall, great experience. I would buy from Bob's Watches again.
    City:
    Raleigh
  • Gary R
    Smooth transaction. Watch delivered next day by 11 am. Very pleased with the 15210 Rolex. Will buy again from this dealer. Even set to the correct time from CA to TX. Attention to detail.
    City:
    Whitney, Tx
  • Jim
    At first I was very skeptical of buying a nice watch over the Internet without seeing the product first and without the comfort of the backing of a large online retailer like Amazon. But I then contacted Bob's and Carol (the founder's wife) and Joe answered all of my questions. The other online reviews, and articles by Forbes, WSJ, NY Times were also a big help toward allaying my fears. I proceeded with the purchase and the watch arrived 10:30 am the next morning as promised, in the Rolex box with all the paperwork and in pristine condition. It did not look pre-owned at all. In the end, I purchased the watch I've always wanted and saved 27% off the new price. It's also comforting to know the "spread" between the buy and sell price. If I ever decide to sell this watch back to Bob's, I know about how much I will get in return. Very impressed all around with Bob's Watches!
    City:
    Philadelphia
  • Eugene Burgin
    Was a little concerned about selling a watch to a website and a place half way across the country. But these people are straight up. Would recommend if you're looking to sell. I will be looking at them, first, if I want to buy.
  • Mark Ambrosio
    Flawless transaction from start to finish. Selling my Rolex Explorer could not have been easier or more pleasant. Warp speed payment too...
    City:
    New Hyde Park, NY
  • SimonM
    I have always wanted the Rolex Daytona. Not only for its collection appreciation, but for its style and elegance. My datejust Z series was rock solid, so when a Z series Daytona became available I jumped on the opportunity to trade in. Bobs team is amazing, knowledgeable, and extremely polite - very empathetic to their customers. Not only was the purchase easy, a few months later they obtained all the original documents and sent to me next day free of charge. They go out of their way to make customers happy.
    City:
    NYC
  • Roger shortt
    Nice!
    Just as advertised , love it and really fast delivery.
    City:
    Edmond
  • ANTHONY R. MITCHELL
    I have purchased two Rolex timepieces from Bob's Watches and could not be more pleased. The items were exactly as advertised. Prices are extremely fair. Free shipping, next day early AM sweet! If you have questions or service after the sale they answer the phone and their emails promptly, I know what a concept right? They are not in China. Sadly they are not in Texas but we will have to forgive that. They are now my go to source for pre-owned luxury watches. 5 stars all the way. I will be back.
    City:
    Houston, TX
  • Sandy
    These guys are the best! We had an original mens gold presidential face with diamonds. We had sold the watch 10 years ago and forgot to give the new buyer the extra face. (He had bought a black face w diamonds in it maybe 5 months after purchase .) I shopped around at two rolex stores and they werent interested. I went to another rolex jeweler who told me it was an original.. Worth money to only certain people. I found Bobs site and within a week I had a check in my hand. They did everything they said they would. Thank you guys! Appreciate all you did.
  • Paul
    Max, I received the watch on Friday and love it, thanks again for all your help with my watch purchase. I still find it funny that I live a 1/2 hour from Philadelphia and 45 min from New York City and I bought a watch from California,
    I will send all my friends to you and I will make sure I deal directly with you for all my Rolex purchases.
    City:
    Trenton, NJ
  • COL (USA Retired) Charles Everhardt III
    Transactions easy as eating Apple Pie. Sent in vintage GMT, it was inspected and offer made, fair and reasonable. I wired additional funds and next day a GMT-II arrived, absolutely beautiful. Looked new.
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