I ordered my watch on Thursday and had it in hand on Saturday morning. The watch was even better than described, I am thrilled. It will be a gift for my wife and it is spectacular. Thanks to everyone at Bob's that took such good care of me.

I recently presented the Submariner I have worn for the past 20 years to my youngest son upon his graduation from college. He truly earned it. But it wasn't long before I realized how much I missed my durable and reliable old friend and decided to replace it. I was pretty surprised when I looked at the cost of new and decided to buy a pre-owned watch. I stumbled on Bob's as I searched the web, but was very apprehensive about making this type of purchase remotely. After thoroughly studying the website, I gave them a call to get my numerous questions answered. That was all it took to convince me this operation was legitimate, and I made the decision to purchase the watch I had selected. It arrived today and I can say I am a firm Bob's Watches believer! The communication and financial exchanges were highly professional and my watch was delivered promptly this morning by FedEx. The packaging was superb and everything was in the box that was supposed to be...and more! This watch looks brand new, was set to the proper time and date and all I had to do was slip it on my wrist. I am absolutely delighted with my experience with Bob Watches and would recommend them to anyone without reservation.

Dealing with Samantha and the rest of the staff was a very professional experience. The service was prompt and I received my watch the next day and the condition is as if it is brand new. Thank you!

I just sold two of my Rolex watches to Bob's Watches. I felt the appraisals were fair and the process was prompt & painless. Bob's staff, especially Samantha B., Victoria, and Joe were exceptional!
Thanks to all!
Dean- Missouri

A satisfied customer, several months on ... I must say I was leery about buying a Rolex over the web, but the exact No Date Sub I was looking for appeared, and the reviews of Bob's convinced me to pull the string. I could not be happier with the product - delivery as promised, box and papers intact, watch as depicted, and my Sub has been within -1 sec/day since I ran it in. I also own an Omega GMT and Breitling Aerospace, both purchased new, but have become a one-watch guy. Well done to the team.

Just wanted to say a big THANKS for the fantastic Ladies Rolex I purchased from your online store. You certainly went the extra mile getting this watch to me and truly define what outstanding customer service is all about. Please thank Carol and all the other folks at Bob's for making this happen. Needless to say my wife absolutely loves her new Rolex.

Thank you for an excellent experience selling my Rolex. Bob's Watches was prompt, courteous, and honest. You exceeded my expectations.

To everyone at Bob's Watches...THANK YOU! I was very cautious about purchasing such an expensive item, especially a Rolex over the internet sight unseen. Max and the whole team at Bob's went above and beyond to answer all my questions, send additional photos, and even pull the watch from inventory to go over every detail. After much debate I decided to pull the trigger. The watch arrived exactly as they described and overnight FedEx. Upon opening the package I found a beautiful like new Rolex box with my new Yachtmaster with all of its documentation and manuals. Before I could get too excited I rushed to the local Rolex Service Center and asked them to verify every detail of the watch. The jeweler congratulated me on an excellent find an assured me that I had made an excellent decision. I would refer anyone interested in a high quality like new Rolex to Bob's Watches. Thank you for the outstanding customer service and BEAUTIFULL Yachtmaster.
Thanks,
JD - Texas

"I called Bob's Watch to discuss a Rolex President, My sole purpose was to negotiate the best deal possible. "Sam" gave me an excellent and very fair deal on a model they had in stock. "Sam" also mentioned how I could save a little more by sending payment via a wire transfer. No pressure, no hard sell, just a pleasant, friendly, informative person who knew a great deal about Rolex watches and customer service. I agreed to purchase the watch, was excited about telling my Bank to wire the money that day so I could have and wear the watch the next day. Unfortunately it was after 2:00 PM & my Bank informed me they don't wire after 2:00 PM. Disappointed I called "Sam" back, told of my frustrating bank news and went back to work accepting the fact I must wait. That night, while checking my voice messages, I had received a call from "Sam" saying they went ahead and sent the watch that night, so I would have it the next morning. I learned from "Sam", or should I say Samantha Berger, despite all the greed and dishonest people in government and in many business markets, there are still, caring, honest, trusting, hard working folks, who exhibit the integrity and character traits we long for in today's business men and women. Bob & staff are unique and exhibit those moral traits. Samantha, thank you for helping me and for reminding me honesty, trust and customer service are still important in American business. You are a rare gem and have made a life long repeat customer because of your unselfish actions. Thank you Bobs Watches, smart move hiring "Sam". Regards, Richard (Austin, Texas) "

Just purchased my first Rolex - a pre-owned Submariner from Bob's. The staff was great and the watch was in far better condition than I had imagined it would. I am one happy customer!

With all the internet scams today you get a little leery about selling a Rolex on line. But the experience couldn't have been better. The price was right and within 24 hours of receiving my watch my money was wired into my account. Everyone was courteous,and I would highly recommend Bobs to anyone thinking of buying or selling a Rolex. Great Experience!