A satisfied customer, several months on ... I must say I was leery about buying a Rolex over the web, but the exact No Date Sub I was looking for appeared, and the reviews of Bob's convinced me to pull the string. I could not be happier with the product - delivery as promised, box and papers intact, watch as depicted, and my Sub has been within -1 sec/day since I ran it in. I also own an Omega GMT and Breitling Aerospace, both purchased new, but have become a one-watch guy. Well done to the team.

Just wanted to say a big THANKS for the fantastic Ladies Rolex I purchased from your online store. You certainly went the extra mile getting this watch to me and truly define what outstanding customer service is all about. Please thank Carol and all the other folks at Bob's for making this happen. Needless to say my wife absolutely loves her new Rolex.

Thank you for an excellent experience selling my Rolex. Bob's Watches was prompt, courteous, and honest. You exceeded my expectations.

To everyone at Bob's Watches...THANK YOU! I was very cautious about purchasing such an expensive item, especially a Rolex over the internet sight unseen. Max and the whole team at Bob's went above and beyond to answer all my questions, send additional photos, and even pull the watch from inventory to go over every detail. After much debate I decided to pull the trigger. The watch arrived exactly as they described and overnight FedEx. Upon opening the package I found a beautiful like new Rolex box with my new Yachtmaster with all of its documentation and manuals. Before I could get too excited I rushed to the local Rolex Service Center and asked them to verify every detail of the watch. The jeweler congratulated me on an excellent find an assured me that I had made an excellent decision. I would refer anyone interested in a high quality like new Rolex to Bob's Watches. Thank you for the outstanding customer service and BEAUTIFULL Yachtmaster.
Thanks,
JD - Texas

"I called Bob's Watch to discuss a Rolex President, My sole purpose was to negotiate the best deal possible. "Sam" gave me an excellent and very fair deal on a model they had in stock. "Sam" also mentioned how I could save a little more by sending payment via a wire transfer. No pressure, no hard sell, just a pleasant, friendly, informative person who knew a great deal about Rolex watches and customer service. I agreed to purchase the watch, was excited about telling my Bank to wire the money that day so I could have and wear the watch the next day. Unfortunately it was after 2:00 PM & my Bank informed me they don't wire after 2:00 PM. Disappointed I called "Sam" back, told of my frustrating bank news and went back to work accepting the fact I must wait. That night, while checking my voice messages, I had received a call from "Sam" saying they went ahead and sent the watch that night, so I would have it the next morning. I learned from "Sam", or should I say Samantha Berger, despite all the greed and dishonest people in government and in many business markets, there are still, caring, honest, trusting, hard working folks, who exhibit the integrity and character traits we long for in today's business men and women. Bob & staff are unique and exhibit those moral traits. Samantha, thank you for helping me and for reminding me honesty, trust and customer service are still important in American business. You are a rare gem and have made a life long repeat customer because of your unselfish actions. Thank you Bobs Watches, smart move hiring "Sam". Regards, Richard (Austin, Texas) "

Just purchased my first Rolex - a pre-owned Submariner from Bob's. The staff was great and the watch was in far better condition than I had imagined it would. I am one happy customer!

With all the internet scams today you get a little leery about selling a Rolex on line. But the experience couldn't have been better. The price was right and within 24 hours of receiving my watch my money was wired into my account. Everyone was courteous,and I would highly recommend Bobs to anyone thinking of buying or selling a Rolex. Great Experience!

I called Bob's Watches with a few questions about a Rolex Submariner I saw on their site. I didn't think I was going to actually buy it that day I thought I was going to wait a few weeks and look around at a couple other places. Once I got on the phone with Bob's they made me feel very comfortable and safe. I believe I spoke with a Max and a Joe and they were both so helpful. Thank You to everyone who works at Bob's Watches for getting me my watch on time and with great customer support.

I just wanted to reach out and say thank you for my Yachtmaster and the customer experience you guys have given me. The watch is in phenomenal condition and I absolutely love it. Thank you again and tell Bob good sale!!! Have a great day.

At first I was a little skeptical shipping my time piece all the way across the country but I took a leap of faith and couldn't be more pleased with the service from Ms. Na. Kind, courteous and very professional. Awesome job guys!

Many thanks for your patience and professionalism in dealing with my initial concern and doubt re authenticity of Explorer 2 oyster bracelet. Based on the above mentioned, I do believe I have become and will be a continued buyer of future Rolex watches from your establishment!
I'm pretty certain that as I wear and enjoy my Explorer 2, I will be more than happy to send my colleagues and clients your way for their Rolex purchases.
Again, I'm happy and pleased with my new watch investment from Bob's Watches.