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Bob's Watches - The Pre-Owned Rolex Exchange
  • Guaranteed No Sales Tax*
  • Guaranteed Certified Authentic
  • Guaranteed Low Price Guarantee
15176 Goldenwest St Huntington Beach, CA 92683 (800) 494-3708
Low Price Guarantee
Low Price Guarantee

Bob's Watches is dedicated to always offering the best value to our customers. We will match the price, at the time of purchase, on a Low Price Guarantee product if you find the same item at a lower price at a Designated Major Online Retailer.

Here's how:

  • If you find a qualifying lower price online, call 1-800-494-3708 and direct a customer service agent to the web site with the lower price.
  • On qualifying products, Bob's Watches will then verify the current price to complete the price match.

Purchase price shown is the cash wire price, and any payment method fees such as credit card fees, PayPal fees, Amazon fees, etc, will be added to the transaction total. Prices may be higher if other payment methods are selected.

Some exclusions apply. See the list of Designated Major Online Retailers and full details.

No Sales Tax Guarantee*
Low Price Guarantee

You do not have to worry about additional taxes being added during checkout. The price you see is the price you pay. Sales tax is only collected on orders shipped to addresses in the State of California.

Free Shipping Guarantee
Free Shipping Guarantee

Free priority overnight shipping on all orders applies to U.S. orders only.

Unlike many other websites that have special rules and lots of fine print , offers free shipping on all domestic orders placed on our website, with no minimum order size or special exceptions. Just because shipping is free doesn’t mean it should take a long time. understands that getting your item quickly is important to you, so we make every effort to process your order as quickly as possible.

Bob's Watches Service & Repair Facility

Bob's has a state of the art repair and service facility on site with a dedicated, full time watch technician.  All watches are restored to like new condition using only 100% genuine factory parts and backed by a lifetime authenticity guarantee. Each timepiece is rigorously tested to ensure quality and reliability.

At the present time, we do NOT offer watch repairs to the public.  Please call Rolex in Dallas for all questions or repair matters.  Their contact info is below:

Rolex Watch USA
2651 N Harwood St Ste 600,
Dallas, TX 75201
(214) 871-0500

Bob's Watches Service Center

bobs watches service station

Bob’s Watches service facility features a room devoted to watch repair and testing equipment.  Bob's also employs a trained technician who completes or oversees all repair and servicing orders.

Our Process

When a watch is serviced, the movement, case, and bracelet are removed and completely overhauled and meticulously refinished to restore their original lustre. Once dismantled, the technician will remove any dirt or residue from the watch parts before the polishing process. This is done by placing the dismantled watch case and bracelet in a 30 liter ultrasonic tank for 30 minutes at a temperature of 60-70 degrees. The case and bracelet are then dried using a special watch heater. The four step polishing process then begins, utilizing Menzerna polishing compounds. Once polished, the watch is again placed in the ultrasonic tank and left for 40 minutes at 70-80 degrees. The watch parts are then placed on a large heating machine and dried.


Servicing also includes testing the watch’s timekeeping accuracy and water-resistance. After the watch has been reassembled, including new seals, the watch is greased and tested at its recommended depth using a wet and dry water-resistance tester. If a defect is found, the watch can then be repaired and made to work as good as new.

bobs watches watch repair room

Once the watch has been serviced, it is important to manually wind the timepiece if it is a mechanical watch before wearing it for the first time. To do this, unscrew the crown to the winding position and turn it clockwise about 20 times. Remember to screw the crown back down properly against the case in order to guarantee the watch is waterproof tested. 

To ensure that your wristwatch is operating at an optimum level, they must be maintained and carefully cared for.   It is suggested that owners service their watches once every three to five years. This involves sending the watch to a watch repair facility who can offer certified technicians.

Why Choose Bob's Watches?

Bob's is dedicated to being the most trusted name in pre-owned and vintage luxury watches.  To that end, we only use genuine authorized factory parts when repairing and or restoring our watches,  Some of the benefits you receive when you choose Bob's Watches include:

  • Trained technician
  • 100% authentic watch parts
  • Professional grade, state of the art tools
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