Privacy Policy

Last modified: Effective October 1, 2026

In order to register a privacy complaint with Bob's Watches, please do so by sending an email by clicking HERE.

Introduction-Who we Are

Our company is CME International, LLC dba "Bob's Watches" ("Company" or "We"). Our primary business address is: 1900 Quail Street Newport Beach, California. We are a United States based entity.

At Bob's Watches, we respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.bobswatches.com or our Bob's Watches Mobile Application (the website and mobile application are referred to for ease of reference as our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information. It also describes the privacy rights available to residents of California and other U.S. states and how to exercise them (see Your U.S. State Privacy Rights below), and how our cookie consent banner and preference center work (see Consent Banner, Cookies, and Your Privacy Choices below).

This policy applies to information we collect:

• On the Website or Mobile Application.
• In email, text, and other electronic messages between you and this Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
• When you enter our store to transact business.

It does not apply to information collected by:

• Us offline (other than information collected when you enter our store to transact business, which this policy does cover, as stated above) or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
• Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Promotions and Discounts 

We may offer discounts or promotions—such as our “$250 Off” offer—in exchange for personal information like your email address or phone number. When we do, we provide a Notice of Financial Incentive explaining how the program works and how you can opt in or out. You may withdraw from any such financial incentive program at any time, without penalty, by contacting us as described in the Contact Information section below or by using the unsubscribe mechanism in the relevant communications.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website or in person, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at info@bobswatches.com. We do not knowingly sell or share the personal information of consumers under 16 years of age, and where applicable law requires, we do not process the personal information of consumers we know to be under 18 for purposes of targeted advertising, sale, or profiling without the consent required by that law.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as full name, postal address, e-mail address, telephone number, home address, birthdate, Driver’s License # and copy thereof any other identifier by which you may be contacted online or offline ("personal information");
• That is about you but individually does not identify you, such as username and password; and/or
• About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site, subject to the choices described in Consent Banner, Cookies, and Your Privacy Choices below. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties, for example, our business partners.

Information You Provide to Us 

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Mobile Application or Website, making a business transaction with us online or offline in person, or requesting further services from us. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Your responses to surveys or feedback that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
• Your search queries on the Website.
• Any other information that we may request for background checks to ensure your identity and to ensure that no fraudulent activity is engaged in.
• Where permitted by applicable law, we may use an email address you provide during checkout to send you marketing communications about our own products and services, subject to your right to opt out of marketing communications at any time as described in Choices About How We Use and Disclose Your Information below.  

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).  We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Click here for information on how you can adjust your Do Not Track on Android/Google Chrome browser and Click here on how you can adjust in-app tracking requests and Click here on how to adjust settings in Safari on your Apple devices such as iPhone and iPad. Please use your browsers’ settings to adjust your preferences. Some features and functions of the Website may not be operational if you choose to disable certain settings. In addition to your browser and device settings, you can control behavioral tracking on our Website directly through our consent banner and preference center, and by using the Global Privacy Control, as described in Consent Banner, Cookies, and Your Privacy Choices below.

The information we collect automatically (such as IP addresses and device and browsing data) may be considered personal information under applicable law. We may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website — provided that cookies that are not strictly necessary are only set after you make an affirmative choice through our consent banner, as described below.
• Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Consent Banner, Cookies, and Your Privacy Choices

When you first visit our Website, we present a consent banner. Other than cookies and similar technologies that are strictly necessary to operate the Website (for example, security and fraud-prevention cookies, session cookies, and the cookie that records your consent choice), we do not set analytics, advertising, or other non-essential cookies or tracking technologies, and we do not permit third-party advertising partners to collect personal information on our Website, until you have made an affirmative choice through the banner.

You can change your choices or withdraw your consent at any time through our preference center, available via the “Do Not Sell Or Share My Personal Information” / “Your Privacy Choices” link in the footer of every page of the Website. Withdrawing consent does not affect the lawfulness of processing before withdrawal.

Global Privacy Control (GPC) and other opt-out preference signals. If your browser or a browser extension transmits the Global Privacy Control or another legally recognized universal opt-out signal, we treat that signal as a valid request to opt out of the sale and sharing of your personal information and of targeted advertising for that browser, automatically and without any further action by you. When we detect such a signal, the banner displays an acknowledgment that your preference is being honored, and non-essential advertising and analytics technologies remain disabled. If an opt-out preference signal conflicts with a choice you previously made on our Website, we honor the opt-out signal. If you later wish to permit these uses notwithstanding your browser's signal, you may affirmatively opt back in through the preference center available via the “Do Not Sell Or Share My Personal Information” link in the Website footer; absent that affirmative choice, the signal continues to be honored.

Records of your choices. We keep a record of the consent choices and opt-out requests made through the banner and preference center (including the date and time, the version of the notice displayed, and the choice made) so that we can honor your preferences and demonstrate compliance. See Data Retention below.

Duration of your choice. Your consent choice is stored for up to 12 months, after which we will ask you again. We will also ask you to renew your choice sooner if we make material changes to this policy, to the categories of cookies we use, or to the purposes for which they are used.

Third-Party Use of Cookies

The third-party technologies described in this section operate only after you have made the applicable choice through our consent banner, and are suppressed if you decline, opt out, or send a recognized opt-out preference signal such as the Global Privacy Control. Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

Purpose for our Collection of Information

We have a legitimate interest to collect the personal information that we collect for our customers, visitors and registered users.

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Mobile Application and Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data or adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Recipients/Third-Parties to Whom We Disclose Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Bob’s Watches' assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Bob’s Watches about our Website users is among the assets transferred.
• To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information.
• To fulfill the purpose for which you provide it. For example, if you give us an email address to use the "email a friend" feature of our Website, we will transmit the contents of that email and your email address to the recipients.
• For any other purpose disclosed by us when you provide the information.
• With your consent.
• To law enforcement in the event of alleged fraudulent or unlawful activity.

Sales, sharing, and targeted advertising. If you consent through our banner, we disclose certain categories of personal information — identifiers (such as online identifiers, IP address, and email address), commercial information (such as products viewed or purchased), and internet or other electronic network activity — to advertising and analytics partners (for example, Google, Meta, Microsoft, Criteo, Reddit, and similar partners) to deliver advertising targeted to your interests on other websites and services. Under the California Consumer Privacy Act these disclosures may constitute “selling” or “sharing” personal information, and under other state privacy laws they may constitute “targeted advertising” or a “sale.” We do not sell or share personal information of consumers we know to be under 16, and we do not sell or share sensitive personal information. You may opt out at any time through our consent banner or preference center, via the “Do Not Sell Or Share My Personal Information” link in the Website footer, or by using the Global Privacy Control — see Your U.S. State Privacy Rights below.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Use or terms of Seller's Terms and Conditions and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Bob’s Watches, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

If You Are a European Union Resident:

It is Bob's Watches' intention to comply with the General Data Protection Regulation 2016/679. To that end, we have put in place appropriate safeguards based on the sensitivity of "personal data" as defined in the GDPR to protect personal data that you provide to us if you are an EU resident in the European Union at the time you make a transaction. The following applies to EU residents that transact from the European Union:

• If we collect personal information from EU residents based on requests for service made by such EU residents, then we do intend to transfer your personal data outside of the European Union for purposes of fulfilling your request. Our servers and officer personnel are located in the United States, specifically, in California, USA. 
• We use reasonable measures to ensure that your personal data is kept confidential and only disclosed as set forth in this Privacy Policy.
• We only store your personal data for the period of time as is necessary to utilize the personal data and will delete your personal data after it is no longer necessary to retain once we have fulfilled our services that you have requested.
• Our services do not utilize “automatic decision making” pursuant to the GDPR definition therefore.
• You have the following rights as set forth below to control our use and dissemination of your Personal Data, to achieve any of these rights please send an email with the title, for example: "GDPR Right of Access Request" by clicking HERE.
  • Right of Access: Please contact us to register a request for Right of Access request.
  • Right of Correction: Please contact us to update or correct your personal data.
  • Right of Erasure: Please contact us to request erasure of your personal data from our database and servers.
  • Right to Object to Processing: Please contact us to opt out of processing of your personal data.
  • Right of Data Portability: Please contact us to request data portability of your personal data.
  • Right to Withdraw Consent: Please contact us if you would like to request a change to your consent or withdraw your previous consent.
• Please note that your enforcement of any of the above referenced rights may limit or frustrate Bob's Watches ability to provide a requested service to you. Further, at the time your request is made Bob’s Watches may request appropriate verification of your citizenship prior to accomplishing the requested rights.
• Bob's Watches will make commercially reasonable efforts to respond and accomplish the requested rights within the timeframes set forth in the GDPR.

 Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. The simplest way to control cookies and tracking on our Website is through our consent banner and preference center (see Consent Banner, Cookies, and Your Privacy Choices above). In addition, you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by using our preference center, by logging into the Website and adjusting your user preferences in your account profile, checking or unchecking the relevant boxes or by sending us an email with your request to info@bobswatches.com.
• Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties' products or services, you can opt-out at any other time by clicking 'Unsubscribe' or by sending us an email stating your request to HERE. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Residents of California and certain other states may have additional personal information rights and choices. Please see Your U.S. State Privacy Rights for more information.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an email to request access to, correct or delete any personal information that you have provided to us. In some cases, deleting your personal information may require deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Use. 

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Your U.S. State Privacy Rights

Depending on where you live, state law may provide you with rights regarding our collection, use, and disclosure of your personal information. These laws include the California Consumer Privacy Act (as amended by the California Privacy Rights Act) and the comprehensive privacy laws of Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia. Although these laws differ in scope and applicability, they generally provide some or all of the following rights, subject to certain conditions and exceptions:

• Right to Know / Access. The right to confirm whether we process your personal information and to access it, including (in California) the categories of personal information collected, the sources, the purposes, and the categories of third parties to whom it is disclosed, sold, or shared.
• Right to Correct. The right to correct inaccurate personal information we maintain about you.
• Right to Delete. The right to request deletion of your personal information, subject to legal exceptions (for example, completing a transaction, security and fraud prevention, and compliance with legal obligations).
• Right to Data Portability. The right to obtain a copy of personal information you provided to us in a portable and, to the extent technically feasible, readily usable format.
• Right to Opt Out of Sales, Sharing, and Targeted Advertising. The right to opt out of the “sale” of your personal information, the “sharing” of personal information for cross-context behavioral advertising, and the processing of personal information for targeted advertising. You can exercise this right through our consent banner or preference center, via the “Do Not Sell Or Share My Personal Information” link in the Website footer, or by using a recognized opt-out preference signal such as the Global Privacy Control, which we honor automatically. You do not need an account to opt out.
• Right to Opt Out of Certain Profiling. The right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects. We do not currently engage in such profiling.
• Rights Regarding Sensitive Personal Information. We collect limited sensitive personal information (such as driver's license numbers and copies of government identification) solely to verify identity and prevent fraud in connection with high-value transactions, as permitted by law. We do not use or disclose sensitive personal information for purposes that would require a “Right to Limit” notice under California law, and we do not process sensitive personal information without any consent required by the law of your state.
• Right to Non-Discrimination. We will not discriminate against you for exercising any of these rights, and we will not retaliate by denying goods or services, charging different prices, or providing a different level of quality, except as permitted in connection with a disclosed financial incentive program.

How to exercise your rights. You may submit a request by: (1) visiting our request portal at https://ccpaverification.com/bobs-watches/; (2) calling us toll-free at (888) 698-4914; or (3) emailing us at the privacy contact listed in the Contact Information section. To opt out of sales, sharing, or targeted advertising, you may also simply use the footer link or preference center described above, or enable the Global Privacy Control in your browser.

Verification and authorized agents. We must verify your identity before fulfilling access, correction, deletion, or portability requests, which may require you to provide information such as your full name, email address, phone number, and zip code; we will match it against information we maintain. You may designate an authorized agent to submit requests on your behalf; we may require proof of the agent's authority and verification of your identity. Opt-out requests do not require verification, though we may ask for information necessary to honor the request.

Response timing. We will respond to verifiable requests within 45 days of receipt, and may extend that period once by an additional 45 days where reasonably necessary, in which case we will notify you of the extension. We do not charge a fee to process requests unless they are excessive, repetitive, or manifestly unfounded.

Right to appeal. If we decline to take action on your request and you reside in a state whose law provides an appeal right (including Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, and Virginia), you may appeal our decision by replying to our response or contacting us as described below with the subject line “Privacy Request Appeal.” We will respond to your appeal within the period required by your state's law (generally 45 to 60 days) and explain the reasons for our decision. If your appeal is denied, you may contact your state Attorney General to submit a complaint.

If you are a California resident, you may also learn more about your California privacy rights in our supplemental notice, visit https://www.bobswatches.com/privacy-policy/ccpa-privacy-notice. [Reviewer note: that supplemental notice is dated February 26, 2020 and must be updated (or retired in favor of this section) before republication.]

California's “Shine the Light” law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to the address in the Contact Information section.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide our products and services, comply with legal obligations (such as tax, accounting, anti-money-laundering, and record-keeping requirements applicable to precious-goods dealers), resolve disputes, prevent fraud, and enforce our agreements. The criteria we use to determine retention periods include the nature and sensitivity of the information, the purposes for which we process it, and applicable legal requirements. Records of consent choices and privacy-rights requests are retained for at least 24 months as required by California regulations; we currently retain them for three years. When personal information is no longer needed, we delete or de-identify it.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes. If we make material changes to this policy, to the categories of cookies we use, or to the purposes for which we process personal information, we will provide notice through the Website (including, where appropriate, by re-presenting the consent banner) before the changes take effect.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

1900 Quail St.
Newport Beach, CA 92660

or via our toll-free number: 1-800-494-3708 (general) or (888) 698-4914 (privacy requests)

Privacy request portal: https://ccpaverification.com/bobs-watches/

To register a complaint or concern, please contact us at info@bobswatches.com